Low Balance Threshold

Low Balance Threshold

The Low Balance Threshold helps identify consumers who are close to running out of balance and encourages timely top-ups.

How It Works

You define a threshold amount (for example, €5).

When a consumer’s balance is at or below this value:

• The consumer is visually highlighted with an orange indicator in consumer views
• When the consumer tries to buy a product in the kiosk, they are shown a prompt asking them to top up their account

This prompt serves as a reminder and makes it easy for consumers to take action before their balance runs out.

Setting the threshold to 0 disables both the visual indicator and the top-up prompt.

What This Does Not Do

• It does not block purchases
• It does not prevent balances from going negative (if overdrafts are enabled)

It is a guidance and reminder feature only.

Why This Is Useful

• Encourages proactive top-ups
• Reduces the number of consumers going into negative balance
• Improves transparency for both consumers and admins
• Keeps real-world usage flowing while maintaining good tracking