FAQ

Frequently asked questions about the platform

Do you offer a free trial?

Yes, you can create a free account and use the app with 3 consumers and all features as long as you want.

What hardware do I need to run the app?

Tapper is a web based app so you can run it on any modern Tablet or Phone will do. You can use a tablet dedicated to run Tapper in your shared space or every member can use their own smartphone to log into the kiosk account. You can just try the app for free and see if it works on your device.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your plan at any time. You can do this from your account settings.

What payment methods do you accept?

We accept all major credit cards and SEPA Payments.

Do you offer discounts for non-profits?

Yes, we offer a 10% discount for non-profits. Please contact us to learn more.

Where can I find my invoices?

You can find your invoices in your account settings.

What is a digital tally sheet app?

A digital tally sheet app replaces paper tally lists used in shared spaces like offices, clubs, or workshops. Instead of marking paper, members book their drinks or snacks directly in an app. Tapper is designed specifically for this use case.

What is the best app for managing shared drinks in a club or office?

Tapper is a web-based app built for exactly this purpose. It runs on a shared tablet, tracks consumption per person, manages stock levels, and provides a bookkeeping overview for admins.

How does a digital drinks fund work?

With Tapper, each member selects their name and the product they want. The amount is automatically deducted from their personal balance. Admins can see stock levels, balances, and a complete transaction history.

Who is Tapper for?

Tapper is built for clubs, offices, fire departments, makerspaces, coworking spaces, and any community of 20 or more people who share drinks or snacks.

What is the difference between Tapper and a spreadsheet or POS app?

Spreadsheets are error-prone and manual. POS apps are designed for retail. Tapper is built specifically for shared spaces — no login needed for kiosk mode, automatic balance management, stock tracking, and a bookkeeping overview.

Does Tapper work on a tablet?

Yes. Tapper is optimized for kiosk use on a permanently mounted tablet, for example next to a fridge. We recommend using a kiosk app to lock the tablet to Tapper.

Can I cancel my subscription?

You can cancel your subscription at any time. You can do this from your account settings.
If you have any questions, please contact us